Discover everything regarding new trends in guest experience and operations!

If you are looking to increase your revenue, building relationships is the first thing to pay attention to. Here are 4 ways to do it!

These powerful strategies will help you not only to recover direct bookings but also stay competitive in the long run.

If you are making these 6 mistakes, you are on your way to destroying your guest experience. Let's change that!

Understanding guest preferences is key to keeping guests coming back. Find out how hoteliers are getting to know what their guests want and expect.

Chatbots are great to save time and have quicker answers. But are they enough to create a great guest experience and grow revenue?

Listen to Daan's advice in The Innovative Hotelier podcast.

Will automation in a hotel boost your numbers or push your guests away?

Download this checklist and discover how to create a guest journey that will make your guests happy.

Along with the travelling restrictions, one of the changes that the pandemic brought to the hospitality industry had to do with staff shortages.

The guests check in, check out, and you never hear from them again. Does it sound familiar?

Its biggest benefit is the ability to create a better customer experience, which at the same time leads to higher guest satisfaction and a revenue increase for your hotel.

A next-gen CRM is all about empowering your guest communication.

Automation and AI are hot topics in many industries right now and hospitality is no exception.

Most hoteliers, regardless of the size of their business, agree on this: creating a memorable guest experience is key.

Webinar and expert panel discussion representing 4 Leading Hotel Software Companies.

When facing challenges, you can either give up or embrace them as growth opportunities. We choose growth and positive change.

Direct guest messaging has been on the rise in hotels for some time now. And it’s not hard to see why.

Balance between guest expectation and cost.

Guest Messaging is a tool designed to help hotels manage guest communication and enhance the guest digital experience.

How digital messaging technology used can elevate efficiency.

Preparing for market rebound after COVID-19.

A look at the new guest journey.

Employing Web Messenger: Case Study

Tips and Tricks to optimize Web Messenger