Guest journeys are key to delivering a personalised experience while building a relationship with your guests. Bookboost gives you the tools you need to create and customise guest journeys in the way you want them.
Higher conversion due to reaching guests through SMS, WhatsApp and email
Drag & drop features and low-code approach to easily build guest journeys
Highly personalised campaigns with +30 personalisation tokens
Easy to share and duplicate journeys across properties
We’ve made guest journeys easy and intuitive, making your brand stand out from the first moment. Bookboost is your canvas, and with an easy guest journey builder, you can create journeys and get an overview of everything sent on every stage, from when the bookings is made until post-stay.
Control the guest journeys for each property, see clearly the audience and the channel, and add all the touchpoints you want. Forget about confusion and enjoy seeing how everything works.
General overview
Multi-channel journeys
Multi-property set up
Your data is the best tool to understand your guests. With it, you can identify different groups like first-timers, returners, high-spenders, loyal guests, guests who have visited more than 3 times, and more. With Bookboost, you can easily create these audiences and then make sure each receives a tailored guest journey, instead of a one-message-fits-all. This will help you to increase engagement and satisfaction.
Data Analytics
Granular audience creation
Multiple filters
Some things are better said through an email while others have more effect using a WhatsApp message. With Bookboost, you can set up guest journeys that use more than one channel. Send emails, SMS or WhatsApp to your guests, according to your guests’ preferences. You can select a backup channel. For example, if a message is not delivered through SMS, it will be sent via email or WhatsApp.
General overview
SMS, WhatsApp or Email
Back up channel
Make it easy for your team to handle all guest communications and forget about manual work.
Are you ready to increase your revenue and build lasting guest relationships? Take the first step today.
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