To choose the right CRM for your hotel, you must understand the difference between a B2B and a B2C system. In this article, get all the details about it.
Pre-arrival communication is crucial for hotels as it sets the tone for guests' entire stay. Review these tips to add the most value to those messages!
If you are looking to increase revenue, communicating in a personal way is key. Here are 9 ideas of different audiences you can build with your guest data.