In a changing and evolving landscape as hospitality, meeting your customers' expectations with personalised experiences is key to standing out.
Bookboost seamlessly integrates with the Shiji technology stack and empowers your customers to automate, personalise, and optimise communications, ensuring every guest interaction is meaningful and effective.
- One unified profile: where Shiji is a cutting-edge PMS for hospitality brands, Bookboost has an advanced match & merge algorithm to create one holistic profile. Using that data, hoteliers can create highly valuable customer journeys.
- Multi-Channel Communication: Instead of relying in one sole channel, Bookboost enables hotels to communicate with guests via email, SMS, and WhatsApp, increasing engagement and convenience.
- Marketing Automation: Automation of routine tasks within guests communications like booking confirmations, sending newsletters, and more, allowing hotel staff to focus on high-value activities, such as guest relations and service improvement.
- Enhanced Guest Experience: The integration ensures highly personalised guest journeys from pre-stay to post-stay, elevating the overall experience and leading to higher guest satisfaction and loyalty.
- ROI Amplification: Maximise your marketing efforts with targeted campaigns, driving better engagement and revenue. With 830% more CTR on messages vs emails. At the same time, increase your customer lifetime value by focusing on building relationships with guests.
Unlock the potential of your hospitality business with Bookboost.
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